KOOLUX X16 Folding Ebike
Introducing the KOOLUX X16 Folding Ebike — a smart fusion of portable design and everyday power for urban living. Built to move with you, this folding electric bike is engineered for commuters, students, and travelers who demand flexibility without sacrificing performance.
Foldable and airport-friendly: the X16 folds down to a compact footprint in seconds, thanks to a secure folding mechanism and intuitive latches. Whether you’re slipping it under a desk, storing it in a narrow closet, or tucking it into a car trunk, you’ll appreciate how little space it takes without compromising ride quality.
Effortless electric assist for city streets: powered assistance helps you glide through flat avenues, breezily tackle gentle climbs, and keep a comfortable pace on mixed terrain. The integrated e-bike system delivers smooth, responsive support that complements your pedaling, making longer commutes and weekend errands feel noticeably easier.
Designed for practical, real-world use: a thoughtful balance of portability and stability means you can ride with confidence, then fold it away when needed without hassle. Lightweight construction and thoughtful geometry help you transition from pedal power to electric assist with minimal effort, so you spend more time enjoying the ride and less time fiddling with gear.
Ideal for a wide range of lifestyles: if you live in a compact space, navigate busy campuses, or travel frequently by train and want a bike that travels with you, the KOOLUX X16 Folding Ebike fits seamlessly into your routine. It’s the perfect companion for daily errands, last-mile commutes, and weekend explorations where space and flexibility matter most.
What makes the X16 stand out: portable folding design paired with practical electric assist creates a versatile ride that adapts to your day. It’s not just about getting from A to B — it’s about defining how you move through urban life, with a bike that stores easily, travels effortlessly, and performs reliably when you’re back on the road.
Smart usage tips: keep the battery topped up for dependable range, fold on flat surfaces to protect the frame, and perform quick checks before each ride to ensure the latch is secure. For ongoing reliability, incorporate light maintenance into your routine so the KOOLUX X16 Folding Ebike remains ready for your next adventure.
Shipping
- Dispatch: Within 48 Hours
- Free shipping across all products
- UK delivery time - 3-9 business days
- Cash on delivery might be available
- Easy 14 days returns and exchanges
Shipping Policy - UK
Thank you for shopping with us! We are committed to delivering your eBike and accessories quickly and securely. Below is our shipping policy to ensure you know what to expect when ordering from our UK-based online store.
Shipping Destinations:
We offer shipping throughout the United Kingdom. Unfortunately, we currently do not ship internationally.
Processing Time:
- Orders are processed Monday through Friday, excluding public holidays.
- Most orders will be processed within 1-2 business days.
- Once your order is processed, you will receive a shipping confirmation email with tracking information.
Shipping Methods & Delivery Times:
- Standard Shipping: 3-9 business days
Shipping Costs:
- Free shipping on all products.
Delivery:
- Deliveries are made between 9 AM and 6 PM, Monday through Saturday
- We use trusted carriers such as Royal Mail, DPD, and UPS to deliver your eBike and accessories safely.
- All deliveries require a signature upon receipt for security purposes.
Order Tracking:
Once your order is dispatched, you will receive an email with a tracking number and link to track your order.
Damaged or Lost Items:
- If your order arrives damaged or you believe it was lost in transit, please contact us within 48 hours of receiving the delivery. We will investigate and resolve the issue as quickly as possible.
- Please ensure you inspect your eBike as soon as it arrives to avoid any delays in resolving potential shipping issues.
At Notrekebikes, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your eBike or accessory, you may be eligible to return it under the terms outlined below.
1. Right to Cancel (Cooling-Off Period)
- Under UK law, you have the right to cancel your order within 30 days from the day you receive your goods.
- To exercise this right, you must notify us in writing (via email) within the 14-day period.
- Once notified, you then have another 14 days to return the item(s) to us.
2. Condition of Returns
- Items must be returned in their original condition, unused, and in the original packaging with all accessories, manuals, and chargers included.
- eBikes that have been ridden, assembled, or altered beyond what is necessary to inspect them may be subject to a deduction from your refund to reflect any loss in value.
- For hygiene and safety reasons, helmets, apparel, and opened accessories cannot be returned unless faulty.
3. Return Process
- Contact our Customer Support team at returns@notrekebikes.co.uk to request a return.
- We will provide you with a Return Authorization and instructions.
- You are responsible for arranging return shipping and covering the cost, unless the item is faulty or sent in error.
4. Refunds
- Once we receive and inspect your return, we will process your refund within 7 working days.
- Refunds will be issued to your original payment method
- Shipping costs are non-refundable unless the return is due to our error or a faulty product.
5. Faulty or Damaged Items
- If your eBike or accessory arrives damaged, faulty, or develops a fault within the first 14 days, you are entitled to a full refund or replacement.
- After 14 days, we will repair or replace the item in accordance with the Consumer Rights Act 2015.
- Please contact us immediately if you experience any issues.
6. Exclusions
The following items are not eligible for return unless faulty:
- Custom-built or personalised eBikes.
- Sale or clearance items clearly marked as "non-returnable".
- Items returned outside the return window.